Payment Policy

Last Updated: 23/10/2025
At Kitscollectors, we aim to provide a smooth, secure, and transparent shopping experience. This Payment Policy explains the payment methods we accept, how transactions are processed, and important information regarding purchases made on our website.

1. Accepted Payment Methods
We currently accept the following secure payment options:
  • Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
  • PayPal (where available)
  • Other secure payment gateways displayed at checkout
Only the payment methods shown during checkout are eligible for use when completing an order.

2. Currency
  • All transactions on our website are processed in British Pound (GBP £)
3. Payment Processing
  • Your payment is charged at the time your order is placed.
  • An order is considered confirmed only after full payment is successfully processed.
  • If a payment is declined or fails, your order will not be processed or shipped.
4. Payment SecurityTo ensure maximum safety:
  • Our website uses SSL encryption to protect sensitive data.
  • We do not store, access, or share your full credit card information.
  • All payments are processed through trusted, secure, PCI-compliant payment gateways.
Your personal and payment details remain confidential at all times.

5. Fraud PreventionTo maintain a secure shopping environment:
  • Kitscollectors may request additional identity or payment verification if suspicious activity is detected.
  • Any order suspected of fraud may be placed on hold or cancelled.
  • Refunds for cancelled fraudulent orders will be issued immediately.
This protects both our customers and our store.

6. Taxes & Duties
  • Prices shown on our website do not include customs duties, import fees, or local taxes.
Please contact local authorities if you need more information about import costs.

7. Failed or Delayed Payments
If your payment fails:
  1. Contact your bank or card provider to check for restrictions.
  2. Try an alternative payment method at checkout.
  3. If the issue continues, reach out to us for assistance.
8. Contact UsFor payment questions or assistance, you can reach us through: