Order Cancelation Policy

At Kitscollectors, we understand that circumstances may change after placing an order. This Order Cancellation Policy explains how you can cancel an order and what to expect regarding refunds.

1.Cancellation Before Processing

You may cancel your order within 24 hours of placing it, provided it has not yet entered processing or shipping.To request a cancellation, please contact us immediately: 📩 contact@kitscollectors.com 📞 +44 74 14 66 11 65Include your order number in your message to help us process your request quickly.

2. Orders Already in Processing or Shipped

Once an order has been processed or shipped, it cannot be cancelled.If your order has already shipped, you may still be eligible to request a return after delivery. Please refer to our Refund and Return Policy for more information.

3. Refunds for Cancelled Orders

If your cancellation request is approved, you will receive a full refund to your original payment method within 14 business days.Please note that refund times may vary depending on your payment provider.

4. Non-Cancellable ItemsSome items, including promotional or clearance products, may not be eligible for cancellation.Any such restrictions will be clearly indicated at the time of purchase.

5. How to Request a CancellationTo cancel an order, please contact us via: